- Company Name & Slogan: Web & Moore, Inc. – Personalized attention but big business results!
- Location: Chesterfield, MI (Metro Detroit Area)
- What does your company do? We are a National Award Winning company that specializes in Custom Website Design & Development, E-commerce Development, Graphic Design, Logos, Search Engine Optimization, Hosting & Management, and more! We bring you the highest quality designs & most expansive internet marketing services available while still giving you that personal one-on-one experience.
- How did your company start and how did it grow? Samantha Moore officially founded the company in February 2011, starting out doing small website designs for local businesses as a supplement while earning her Masters Degree in Geophysics at the University of Michigan. However, in June 2011, Samantha encountered a medical emergency and near death experience, which changed her life forever. During her recovery, she made the decision to turn an “on-the-side” business, into her career because it was indeed her true passion. She grew the company alone, the hard way, teaching herself everything. During the growing process, she went door-to-door, and made several sacrifices to keep things alive but she never gave up. Instead, she pushed herself harder and made some risky and expensive business moves. She earned herself some big clients, which led to great referrals, leading to continued growth by producing quality designs and successful internet marketing campaigns. Samantha was able to prove her business model and doubled her sales every year. That exponential growth continued into 2015. Samantha decided to open an office location officially in June 2015, expanding her business, employees, capabilities, and services. Since then, Web & Moore continues to grow and maintain its award winning work and client relations.
- How did you do things before PayPanther and how has PayPanther helped today? Before PayPanther, we utilized 3 other different CRM systems throughout the years. These systems were either too complicated, or too limited in capabilities, and we couldn’t find a balance, and more importantly, something easy to use. We wasted a lot of valuable time by not using these complicated CRM systems and doing things by hand or repeating digital processes using several different programs to do various things as a whole. When we made the switch to PayPanther, I was skeptical due to past experience, however, I WAS AMAZED! It is so easy to learn, the integrated videos for learning are great. Not only that, it has immense capabilities which has allowed us to customize features for our exact needs. It has also helped our team to communicate and collaborate easily while remaining organized. As an owner and operator of the company, PayPanther has allowed me to easily delegate tasks and stay on top of things. Im excited to use PayPanther and utilize its amazing features even more as I continue to grow my company.
- What is your favorite thing about PayPanther? My favorite thing about PayPanther is its Google Chrome Extension/App because it integrates on all of my devices in a responsive way. The search feature makes bringing up a project or client extremely fast which saves me time. It really brings all of my business into one program in a very comfortable fashion which is accessible virtually everywhere all the time.
- What is one piece of advice you would offer other business owners in your industry? Advice for others in my industry… Client’s happiness comes first, before anything, because that will pay off more than any monetary value, whether that payoff is immediate or happens down the road, do what it takes, sacrifices are required.